AGENTS ON WATCH · 24/7
For SMB shippers

Always-on freight ops,
run by agents not a back office.

Binnacle is a 24/7 AI-agent freight broker for small and mid-size shippers — the segment the large platforms stepped away from. Agents quote loads on spot and contract rates, book vetted carriers, watch GPS in transit, file FMCSA paperwork, and prepare customs entries around the clock.

loaded

412

on-time

98.3%

quoting

< 30s

watching

24/7

Live dispatch · sample feed

3:47 AM · all times UTC

  • Akron, OH → Knoxville, TN

    Booked

    Contracted · ETA Thu 06:40

  • Laredo, TX → Chicago, IL

    In transit

    GPS on schedule · 612 mi remaining

  • Newark, NJ → Baltimore, MD

    Exception flagged

    17 mph below flow · alt routing offered

  • Long Beach, CA → Phoenix, AZ

    Delivered

    POD received · customs filed

  • Charlotte, NC → Atlanta, GA

    Quoted

    Spot · 3 vetted carriers · book in 1 click

What it does

Five jobs a back office does badly,
one agent stack does continuously.

Each capability is an agent — independent, observable, replaceable. They compose into the workflow a shipper needs, minus the desk to staff it.

Read how the stack fits together →
01
Quote
Spot and contract quoting

Agents pull DAT, EDI feeds, and your contracted lanes, then price the load with margin you set — not margin a broker desk improvises at 2pm.

02
Book
Carrier vetting and booking

Every carrier answer gets FMCSA-authority, bond, CSA-score, and insurance checked before the load is offered. No last-minute double-brokering.

03
Track
GPS watch in transit

Live tracking of every truck, every lane, every hour. If a load drifts off the corridor, the agent tells you before your dock window slips.

04
Respond
Exception handling before missed docks

Weather, traffic, breakdowns, detention — agents surface alternate routings while there is still time to act, not after the bill is already past due.

05
File
FMCSA paperwork and customs

Surety bonds, operating authority, CSA monitoring, customs entries — kept current so regulatory burden is the system’s problem, not yours.

How it works

The desk you don’t staff, the lane volume you do ship.

The shape of broker work hasn’t changed in thirty years: a phone, a DAT screen, a spreadsheet, a phone again. Binnacle replaces that loop with agents that don’t end a shift.

BEFORE

A back-office desk

Quote → Vet → Call → Book → Track — across a day shift.

  1. 1Dispatcher pulls DAT, calls three carriers, gets three different rates
  2. 2Manually checks FMCSA authority and CSA before booking
  3. 3Books on a phone call; load is a row in a spreadsheet
  4. 4Checks GPS at 10am and 3pm; misses the 1:37am slow-down
  5. 5Files FMCSA paperwork and customs entry the next morning — if someone remembers

AFTER

The Binnacle agent stack

Quote → Book → Watch → File.

  1. 1Quote agent. Pulls spot and contract, prices with your margin — 30 seconds
  2. 2Book agent. Vets carrier against FMCSA, bond, CSA; books on a contract you approved
  3. 3Watch agent. Tracks all loads continuously; flags exceptions and alt routings
  4. 4File agent. Keeps FMCSA paperwork and customs entries current — no backlog

Margin visibility: every step logs who earned what. You always know what the agent netted and what you netted.

Why now

The SMB lane hasn’t disappeared. The platforms did.

When the digital broker wave consolidated, regional manufacturers, distributors, and importers got deprioritized. Lane volumes that couldn’t justify a five-person brokerage team were the ones quietly routed around — even when the dock windows still mattered and the FMCSA filings still had to happen.

Binnacle ships institutional-grade execution to that segment as an agent stack you never have to staff, instrument, or train.

Lane coverage

Spot + contract, 24/7

Compliance

FMCSA + customs current

Visibility

Per-load margin, no markup fog

FAQ

Questions shippers ask before signing on.

Still deciding? Write us at binnacle-pqyrp7@polsia.app.

Ready to run lanes with agents?

Send a lane. We’ll quote it back in a day.

Tell us what you ship, where, and how often. We’ll show you what an always-on agent stack does to your current lane spend and what it costs you to stand one up.